Health Navigator

FRF’s multi-lingual health navigator kiosk is a touch screen information system which provides public health information for faith communities. The Kiosks have the capacity to provide information in the eight languages of: English, Arabic, Bengali, Gujarati, Punjabi, Somali, Turkish and Urdu.

The Kiosk aims:

  • To help people make informed choices about their health and healthcare which are compatible with their faith and cultural background.
  • To support socially excluded and economically disadvantaged people in exercising choice.
  • To meet the religious, spiritual and emotional needs of patients and support partnership working with the NHS.

The Kiosk uses a touch screen with drop down menus. Information falls under the category of:

  • My Services
  • My Health
  • My Contacts

My Services provide information on: GP services; hospitals; language services; faith facilities, and; requesting a male or female doctor.

My Health provides information on:  Community Centres; Gyms; Healthy Living; Diet; Smoking; Exercise, and; Health Recipes. My Health also explains how health relates to the 6 main faiths in the UK.

My Contacts provides information on the Citizens Advice Bureau and places of worship in the local area.

Wythenshawe Hospital in Manchester has agreed to install a FRF health kiosk next to their chaplain office to provide access and information for different faith communities servicing the area. This initiative has been funded by the Department of Health under Section 64 as part of the INFORM project delivered by FRF. Two other health kiosks are to be allocated to hospitals in London and Bradford as per the terms of the service agreement. The locations of these kiosks have yet to be decided.